Return and refund policy

We offer a 14-day no-questions-asked return window for all standard products, allowing you to return items for any reason within 14 days of receipt. To be eligible for a return, items must be in their original, unused condition and packaging, with return shipping costs paid by the customer. Once your return is received and inspected, we will process your refund to the original payment method within 7-10 business days. This policy fully respects your EU consumer rights, including the 14-day right of withdrawal. Please note that certain lawful exclusions apply, such as custom-made or personalized goods, which cannot be returned unless faulty. Contact: info@euentreading.com / Last updated: 2026-04-10